Contact

There is a small team behind EV Trading Labs, so a person reads and answers your message. These are the two channels that genuinely work.

Email

The main route for anything that needs a paper trail: support, billing, licences or partnerships.

contact@evtradelabs.com

What to write to us about

  • Product support

    Installation problems, licences that never arrived, an EA not behaving as expected. Tell us the product, your MT5 build and your broker.

  • Before you buy

    Questions about whether a tool fits your strategy, your prop firm or your broker. Asking first is cheaper than refunding later.

  • Demos

    We can arrange a personalised walkthrough of EV Quant Lab, Master of Liquidity and the rest of the tools.

  • Partners and affiliates

    If you create content or run a community and want to recommend our products, write to us to join the programme.

  • Press and collaborations

    Media enquiries, research collaborations, or using our historical datasets in your own work.

Discord community

For quick questions, talking to other users and seeing what we are working on. Not the place for billing or personal data — use email for that.

Join the Discord

Before you write

Plenty of common questions are already answered: payments, VAT, cancellations, prop firm compatibility, what happens to your data if you cancel, and the refund policy.

Join DiscordChat on WhatsApp